Terms

Introduction

REMOVE SPAM is built on the YouTube Data API, and by agreeing to our Terms & Conditions and Privacy Policy at signup, you are also agreeing to YouTube's Terms of Service and Google's privacy.

To revoke access to your YouTube Channel for the REMOVE SPAM services, please follow these steps:

  • Visit the "Community" section in your YouTube Studio.
  • Navigate to "Settings".
  • Select "Community."
  • Locate the "Standard moderators" section.
  • Revoke the "Standard moderator" status for REMOVE SPAM.

Additionally, please access your Google account and navigate to the Google security "Third-party apps & services" page, where you can revoke access for the REMOVE SPAM services if necessary.

Definitions

The other party shall in these terms and conditions be referred to as the client.

The agreement in the context of these terms and conditions means the agreement based on which REMOVE SPAM, against payment, performs work for the client to which these terms and conditions are declared applicable.

Applicability of Terms and Conditions

These terms and conditions apply to all services by or on behalf of REMOVE SPAM to which she has declared these terms and conditions applicable, insofar as these terms and conditions have not been explicitly deviated from in writing.

The conditions also apply to actions by third parties engaged by REMOVE SPAM in the context of the agreement.

The latest version of these terms and conditions applies.

The client's terms and conditions do not apply.

If one or more provisions in these terms and conditions are at any time wholly or partially invalid or should be declared void, then the remaining provisions in these terms and conditions remain fully applicable.

REMOVE SPAM has the right to unilaterally change these conditions if deemed necessary. The latest version shall always be made available to the client for approval.

Offer

If no acceptance period is stated in the offer, the offer expires after 30 calendar days.

REMOVE SPAM cannot be held to its offer if the client could reasonably understand that the offer, or a part thereof, contains an obvious mistake or error.

An offer or quotation does not automatically apply to follow-up orders.

Rates and Payments

The agreement is entered into for an indefinite period of time unless the nature of the agreement dictates otherwise or if the parties expressly agree otherwise in writing.

Rates stated in the offer are exclusive of VAT. The offer states the price of the chosen plan.

If the client requests work to be done that is not included in the package as indicated in the offer, consultation is required. If REMOVE SPAM is willing to perform this work, it can be purchased at an additional cost.

The obligation to pay arises upon acceptance of the offer, even if services are not used for the entire term of the package.

In principle, REMOVE SPAM invoices in advance via a one-off payment or via payment in installments, unless additional work is requested. REMOVE SPAM has the right to suspend the work until a (next) payment has been made.

If the client chooses to pay by wire transfer, REMOVE SPAM is entitled to charge a surcharge.

Rates agreed upon when entering into the agreement are based on the price level applied at that time. REMOVE SPAM has the right to adjust the fees at any time if changes of circumstances so require. If REMOVE SPAM changes the rates within the term of a plan, the client is entitled to dissolve the agreement.

Invoices must be paid within 14 calendar days after the invoice date unless parties have made other agreements in writing or if a different payment term is stated on the invoice.

If the client defaults timely payment of an invoice, direct debit fails, payment is withdrawn without good reason or payment is reversed within the term of the chosen plan, the client is in default after sending a one-off reminder or notice of default and owes statutory interest by operation of law. The interest on the claimable amount will be calculated from the moment that the client is in default until the moment of payment of the full amount due.

If the client is in default regarding the fulfillment of his obligations, all reasonable costs incurred in obtaining satisfaction out of court will be borne by the client.

In the event of liquidation, bankruptcy, attachment of pay or suspension of payment, any claim of REMOVE SPAM shall be due and payable immediately.

Provision of Information

Client will make all information relevant to the execution of the assignment available in good time to REMOVE SPAM.

Client is responsible for the accuracy, completeness, and reliability of the information provided, even if it originates from third parties. REMOVE SPAM will treat all data confidentially.

Client indemnifies REMOVE SPAM against any damage resulting from non-compliance with the provisions of this article.

Execution of the Agreement

REMOVE SPAM performs the chosen service to the best of its knowledge and ability. REMOVE SPAM is not liable for failure to achieve the result that the client intended.

REMOVE SPAM services do not require a browser to function. The client is advised to contact REMOVE SPAM when in doubt about correct functionality.

An account may be used for multiple YouTube Channels as agreed in the plan.

If the client has not yet reached the age of 18 years, consent of parents or guardians is required before purchasing a plan.

Changes and Cancellation

A plan is purchased for the indicated term and can be canceled monthly after this first term. Renewals of an enterprise plan cannot be terminated prematurely.

If the client wishes to dissolve the agreement during the first term, the client is obliged to pay the costs for the entire agreed period.

The client may try out REMOVE SPAM services free of charge for an agreed period of time. If a plan is purchased after this trial period, it cannot be revoked free of charge after acceptance of the offer, unless otherwise agreed.

REMOVE SPAM is entitled to adjust, expand, delete, or change functionalities. This may mean that certain functionalities are no longer available at a certain time. This does not entitle the client to a refund of the amount already paid, unless otherwise agreed.

If the client exceeds the limit stated in his chosen plan, REMOVE SPAM is entitled to transfer the client to the more expensive plan. This is based on an average over a period of three months. If services have not yet been used for three months, the average is calculated based on the used time frame.

Force Majeure

In case of force majeure, parties are entitled to interrupt or postpone the agreement. Force majeure occurs, inter alia, if the execution of the agreement, whether or not temporarily, is prevented by circumstances beyond the parties' control.

If a situation as described in the first paragraph of this article occurs, or other circumstances occur that temporarily prevent the agreement from continuing, obligations will be suspended as long as the parties cannot meet their obligations. In such a situation, the parties jointly look for a solution. If this situation continues without an appropriate solution, both parties have the right to terminate the agreement in writing without cancellation. The costs incurred and hours worked up to that point become immediately due and payable.

If the services of REMOVE SPAM are not available for more than 90 days, the client is entitled to terminate his agreement. REMOVE SPAM does not owe any additional compensation in such a case.

Liability for Damage

REMOVE SPAM is not liable for damages resulting from this agreement, unless the damage was caused intentionally or results from gross negligence.

REMOVE SPAM is not liable for damages caused by incorrect or incomplete information provided by or on behalf of the client.

REMOVE SPAM is not liable for any consequences of electronic communication, including but not limited to, manipulation, interception by third parties or transmission of viruses.

REMOVE SPAM is also not liable for other situations that are beyond its reach, including hacks.

The client remains at all times responsible for the application or implementation of knowledge or actions as acquired during an agreement.

REMOVE SPAM is not liable for complications arising from the use of REMOVE SPAM services.

REMOVE SPAM will delete an account 90 days after cancellation of a plan.

In the event that REMOVE SPAM owes the client compensation, the damage will not exceed the amount invoiced by REMOVE SPAM to the client in the three months prior to the damage arising unless the law stipulates otherwise. If invoiced per year, the damage shall not exceed a quarter of the annual amount.

The client acknowledges that REMOVE SPAM cannot be held liable by third parties for claims related to the services and goods provided by REMOVE SPAM.

Intellectual Property

A login is personal and is only to be used by the client. The client is not permitted to allow others to use his login or to make it available to third parties without the prior, explicit consent of REMOVE SPAM.

Intellectual property rights relating to the knowledge, services, and other data made available to the client by REMOVE SPAM during the term of the agreement rest with Remove Spam. The client is expressly not permitted

to reproduce, publish, or make available to third parties the material and documentation without prior permission. The client's data remains the property of the client at all times.

Any act in violation of the provisions of this article is considered an infringement of copyright.

In the event of infringement, REMOVE SPAM will be reimbursed at least three times the regular fee for such use, without losing any right to compensation for other damage suffered.

Special Provisions

Both parties are obliged to maintain confidentiality of all confidential information that they have obtained under their agreement. The client is referred to the privacy statement for more information. This obligation does not apply insofar as REMOVE SPAM has a legal or professional obligation to disclose.

Because REMOVE SPAM services are delivered online and maintenance is required every now and then, REMOVE SPAM cannot guarantee that the client can use the services at any given time.

If the services of REMOVE SPAM are temporarily unavailable and the client is demonstrably inconvenienced as a result, the client can claim the damage, with a maximum of 50% of the amount invoiced in the month that the services are unavailable. If invoiced per year, this amount is divided by 12 for the relevant monthly amount.

Complaints

The client is obliged to report complaints about offers, invoices, and/or delivered services within 7 calendar days after the complaint has arisen to REMOVE SPAM in writing and with reasons. REMOVE SPAM strives to respond substantively to complaints within 7 calendar days.

Submitting a complaint does not suspend the payment obligation.

Dispute Resolution

These terms and conditions are subject to English law.

Parties will only appeal to the courts after they have made every effort to settle a dispute in mutual consultation.

Disputes will only be settled in the district in which REMOVE SPAM is located, unless otherwise required by law.

Contrary to the legal limitation periods, the limitation period of all claims and defenses against REMOVE SPAM and third parties involved is 12 months.

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